Just Pro Tools logo
Just Pro Tools logo

All articles

Ordering & Payment

Can I order Online?

Yes you can. Our secure website is able to process your order, calculate freight costs and accept a number of payment methods. You can use our responsive website to order via your desktop, tablet or mobile phone. Simply navigate to a product  and “ad

Can I edit or add anything to my order?

Once an order is placed, we may be able to make changes to the order, depending on the time frame of your order and emailing us. If you place an order and wish to add products to it please contact us as soon as possible. If you need to update your sh

What do I do if I receive the wrong item in my order?

We apologise for the mix-up with your order. Receiving the wrong item can be frustrating and we understand that, and we’re here to make things right. Please report the issue to our team via email so we can assist you further. When reaching out, kindl

How do I cancel my order?

If you wish to cancel your order please contact our customer service team at as soon as possible at, [email protected] or (02) 4721 7970. Please include your order number and the reason for cancellation in your message. Orders can only be can